Non-stop line 24/7

Non-stop line 24/7

Information on using 24/7 services

  • Contact 24/7 nonstop service only outside Uniglobe IC Travel office hours.

  • The service is mainly used to change the issued air tickets and issue new air tickets. You can also contact problems with airline strikes, sudden weather changes, etc. affecting flight schedules.

  • If any of the above occurs, call + 420 577 008 740 for non-stop operation.

  • Before you start the call, prepare your reservation code (alphanumeric six-digit code on the ticket or voucher), or so-called "file key" or "booking number".

  • After dialing the number you will hear an automatic voice tree (splitter) first, to issue a new ticket press # 1, to change the ticket press # 2. The operator provides service in English and German, waiting time on the line is on average 20-30 seconds.

  • Do not provide your payment information over the phone - we will issue a tax document for the resulting items via the 24/7 service.

  • After the call you will receive information with new booking information, e-ticket or voucher to your email address.